Thursday 14th May 2026 at Watch Me Think, Conway Hall, London
The theme of this year’s Watch Me Think conference was ‘Everything Has Changed, Nothing Has Changed’. I wanted to explore what this meant for the places we worked, and how we work together, in a post-pandemic era of offices and workplaces, LLMs and Gary from Finance…
This is a twenty minute blast through #cinema, #marketresearch, #information, #futures, #speculativedesign #printers and more. It has a brief detour into Zenko Systems too.
The slide deck is here, but obviously that misses the videos, and the commentary, and the Scottish accent.
If you want to read more about Cognitive Debt, then head over to here.
In his very kind introduction, Alistair mentioned how much he loved the Zenko Mapping talk I made a few years ago, which is here:
What you’ll also see from this model (from the perspective of a market researcher practitioner) is a clear lineage back to my understanding of qualitative and quantitative which goes back all the way to my training at BJM Market Research.
Finally, whilst I think of it, something I didn’t have time for yesterday is another framework I use called ‘moments of enlightenment’. I’ve recently written a newsletter about it too.
It structures a way of thinking about where information is coming from, where it’s going, and to what end in an organisational or team context. Sometimes the job is to expand the filters we all have on what kind of information gets through at each stage, and retaining our senses once we put something new out into the world.

There is also a way of applying this framework to helping people think about what a Large Language Model (LLM) actually is, and is doing, in a work context.

If I think back to the Zenko Map, this gives us a way of framing an LLM as a preposterously large quantitative study, but delivered to users through a qualitative interface in the form of a chatbot.
Anyway – happy to chat more on this with anyone interested in exploring potential projects – after all, ‘we are an agency of a sort‘ as per the talk…
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