Yesterday I gave a talk on how some of the futures thinking from TENETS, specifically the Assemblage Space tool, might help teams move from current state to future state blueprints for Service Design. It was the talk I’d written yesterday’s Visual Fields post for.
It was hosted by the fantastic SDN Dallas Team (thanks guys), and the good news is that they recorded the whole shebang, including the Q&A at the end.
So grab a flask of coffee and dive in.
In addition, I’ve made the Miro board I used public access, so you can follow along there whilst listening to augment the experience. I’d be interested to hear from you if you do that, just to understand if it helps in communicating the ideas.